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Point of Success Restaurant POS Software News

Point of Success Version 3 Released
April 16, 2013

Today's release is the culmination of a year and a half of software development and testing. Point of Success Version 3 is the biggest feature release of this popular restaurant point of sale system since 2005!

More than 80 new features and improvements are available now in this new version. Feature details are available here and upgrade pricing can be seen here.

Upgrades are available at no charge for customers who purchased Point of Success after January 1, 2013. Upgrades can be purchased now through your Point of Success Dealer or directly from Point of Success.

Chargepath Credit Card Processing Software Validation Complete
April 14, 2011

Beginning July 1, 2010, companies who accept credit card payments must be compliant with all applicable PCI-DSS (Payment Card Industry Data Security Standard) requirements. This includes using validated payment processing software, securing computers and the network where the software is used, and taking other measures to ensure a secure credit card data environment.

Chargepath meets all PCI-DSS credit card data security standards and is recognized as a Validated Payment Application at https://www.pcisecuritystandards.org/.

Company: Inborne Technology Corporation
Application Name: Chargepath

Point of Success 2.7 Released, Supports Credit Card Data Security Requirements
March 8, 2011

Point of Success Premium and Point of Success Standard version 2.7 were released today. This version includes these important new changes:

Introduces Chargepath credit card processing technology. Chargepath is our new PA-DSS validated credit card processing software.
Online Ordering has been updated to retrieve online orders using a standard email account rather than problematic and sometimes expensive direct Internet communication. Eliminates the required static Internet IP address requirement and dramatically simplifies compliance with credit card data security standards.

With this update we have discontinued our PCCharge Connector software and replaced it with Chargepath for PCCharge. Contact your dealer or Point of Success for information on upgrading your PCCharge Connector software.

This update is free of charge for restaurants using Point of Success version 2.5 or later.

Support discontinued for older versions of Point of Success
March 8, 2011

Support for Point of Success software prior version 2.5 has been discontinued. Version 2.5 was released in November 2007, well over three years ago. Newer Point of Success software adds many new features, includes a better database engine, and is far easier to install and maintain on networks.

Contact your Point of Success dealer or Point of Success for information about upgrading to current software.

Point of Success Inventory Released
May 25, 2010

Point of Success Inventory is a full-featured inventory system designed to help restaurants track stock and identify and correct food cost problems. Completely integrated with Point of Success POS software to import sales and send back food cost information. Get all the details on our restaurant inventory software!

Point of Success Version 2.62 Update Released
April 5, 2010

This maintenance release contains corrections and several improvements:

Complete implementation of loyalty/rewards with Mercury Payment Systems
Unpaid online orders can be edited to remove online items, add new items and add customer loyalty ID
Tax exempt check box in payment window is now controlled with security
Order entry software, database and product type information is ready for Inventory release
Streets and Trips 2009 and 2010 incompatibilities are fully resolved
Remaining gift card balance now prints on customer receipts
Performance problems in Sales by Product Category and Product Sales by Category reports have been fully resolved
Flash Report has been completely redesigned to be easier to understand

Point of Success Version 2.61 Released
November 1, 2009

This new version adds two highly requested features: Online Ordering (through BigHoller Online Ordering) and Loyalty/Rewards (through Mercury Payment Systems).

Online Ordering lets Point of Success restaurants receive orders into Point of Success after their customer places an order on the restaurant's BigHoller Online Ordering menu. More information is available on the online ordering page.

Loyalty/rewards is used to reward a restaurant's best customers. Every item in the Point of Success menu can be assigned values for points earned and points required for redemption to get an item at no charge. Purchases at all related restaurants are tracked by Mercury Payment Systems so a customer can earn and redeem points at any location. Get more information on the credit card processing page.

Learning Center Launched
November 2, 2009

Today Point of Success introduced the new Learning Center. This online video training resource is available free of charge and can be accessed from any computer with a broadband Internet connection.

The first training video available is the entire content of our Menu and Setup Training CD. This training resource formerly sold for $49, but is now available online at no charge.

Point of Success Version 2.6 Released
August 14, 2009

This release address maintenance issues, provides support for Microsoft Streets & Trips 2009, and adds the technology foundation for our future online ordering release.

Existing users can download the update through Office Manager > Help > Point of Success Updates.

Video Security Interface Released
July 29, 2009

Connect Point of Success order entry workstations to your video surveillance system. Provides order details overlaid on security camera video.

See more detailed information on the Point of Success Video Security System page.

CentralPoint Central Office Reporting Module Released
February 15, 2008

Designed for chain and franchise restaurant and bar operations, CentralPoint provides tools for remote financial reporting, central office marketing, and scheduled report delivery. Requiring only a standard email account, CentralPoint is an affordable way to get the information you need wherever you are.

See more detailed information on the CentralPoint Central Office Reporting page.

Point of Success Version 2.5 is Released!
November 30, 2007

Here are the major new features you'll find in Point of Success version 2.5:

Gift card processing through Mercury Payment Systems (free with credit card processing!)
Exports accounting information for import into QuickBooks
Closed orders can be reopened for corrections to order or payment information
Main menu in Order Entry program is fully configurable – Remove, resize and rename all buttons
Security to control reprinting of prep tickets, customer receipts and box labels
Sales tax can be charged on delivery fees
The word Add can be turned off so that it will not appear on orders, tickets or reports
A voided order is now defined as an order that has been voided after being sent to the kitchen or paid. Orders that are abandoned before saving now have a Discarded status and are not included on the voided order reports.
Support for AutoRoute (Similar to Streets & Trips for Europe)
Support for Streets and Trips 2007 and 2008
New database technology to allow automatic scheduled data backups, simpler additional user purchases, and easier software registration
Improved network installation
Workstation computers automatically install software updates when an update is installed on the server
New Order Sequence Tracking report
Support for new receipt and label printers
More than 125 changes - Major features, minor features and maintenance corrections

Updates from version 2.0 or above to version 2.5 are available for $89 (Premium version) or $69 (Standard version) and include 30 days of free technical support.

Installation and use of the 2.5 update requires use of a new serial number and re-registration. Users of Point of Success version 1 can upgrade to version 2.5 for $239. Contact the Point of Success sales deparent or your Point of Success dealer for more information!

New Discussion Forum Opens for Software Support Assistance
June 12, 2007

The Point of Success Roundtable is a free web forum you can use to give and get assistance with your Point of Success software and related technologies. The forum is open to current and prospective Point of Success users and dealers.

Point of Success Credit Card Processing Released
June 9, 2006

Two options are available for credit card processing in Point of Success: Mercury Payment Systems, the Point of Success preferred credit card processing company, and processing through PCCharge Payment Server.

Get complete information on the Credit Card Processing page!

Fingerprint Login Now Available
June 9, 2006

Use a fingerprint to log in to Point of Success Standard or Point of Success Premium instead of a PIN code or employee card. Accessing the system is both faster and more secure.

More information is available on the Fingerprint Login page.

Updated Menu and Setup Training CD Released
August 29, 2005

The new Menu and Setup Training CD is shipping now! Here are a few of the highlights:

More than 25 example menu items are discussed with step-by-step information on creating menu buttons for each example
Every menu component, including super buttons and combination buttons, is explained in detail with examples
Over a dozen timesaving tips and shortcuts are included
Total training time has been expanded from under an hour in version 1 to well over three hours for version 2
The custom training navigator lets you view only the segments you want to see

Pricing will remain the same at $49 retail. Customers who purchased the training CD on or after June 1, 2005 will automatically receive a free upgrade.

Point of Success Version 2.1 Released
June 14, 2005

Point of Success version 2.1 is now available for download by registered users! Although this is primarily a maintenance release, two new features have been included:

Pole displays/customer displays now work with Point of Success.
Quick Pay has been added to Point of Success Premium. Quick Pay gives the option of not requiring a tender type or an amount tendered to be entered.

Point of Success software products are still available at the same low prices, and now they do even more!

Point of Success Employee Security Cards Now Available
May 23, 2005

Point of Success employee security cards are now available for use in Point of Success version 2.02 and above. Employee cards are used to enter PIN codes for these tasks:

Clock in
Clock out
Log in for Order Entry program
Log in for Office Manager program
Manager overrides

Some or all of a restaurant's employees can be assigned an employee card. PIN codes can also be entered manually using the PIN code entry touch pad. Workstations where an employee card will be used must be equipped with a magnetic stripe reader.

Employee cards offer higher security because another employee cannot observe a PIN code being entered. Clip-on badge reels are also available to make employee card handling even more convenient.

Point of Success Now Includes Mapping Integration for Delivery
April 27, 2005

Knowing the precise location of a delivery address makes a driver more efficient, helps keep deliveries on schedule, and makes a delivery operation more efficient. Now Point of Success Premium includes the ability to map and route deliveries using Microsoft Streets & Trips 2005, Streets and Trips 2006 and Microsoft MapPoint 2004:

Select the orders to be mapped on the Point of Success delivery dispatch screen
Touch the Map button
Addresses are transferred to the Microsoft mapping software
An optimized route is calculated and displayed
The mapping software will print a map and/or driving directions for the addresses

There is no additional charge for mapping in Point of Success. Microsoft mapping software is purchased separately, with Streets & Trips usually costing less than $40. Get all the details on Point of Success delivery mapping!

Employee Scheduling Software Released
April 27, 2005

Juggling the varying availability of a part-time staff makes employee scheduling one of the hardest things a restaurant manager does! Point of Success Employee Scheduling does this and more:

Tracks employee availability
Unavailable times are logged and used for scheduling on a repeating or one-time basis
See a day's scheduled work times and the employees assigned to those times on a graphical screen
Drag and drop employees from the employee list to the schedule
Forecast hourly labor costs for a period

Point of Success Employee Scheduling is an affordable add-on that works inside the Point of Success office manager with existing employee information.

Get details and pricing on Point of Success Employee Scheduling!

Touch Dynamic Passes Certification with Point of Success Software
June 16, 2004

In the dynamic POS Business with demand for touch screen and computer technology, Touch Dynamic is a leader. Touch Dynamic offers Point of Success Dealers exceptional quality and service. Generous warranties, well trained support staff and competitive prices make their systems the product of choice for POS Dealers.

More information is available on the Touch Dynamic web site at www.touchdynamic.com.

Data Conversion to Point of Success From Other POS Systems
February 11, 2004

Knowing who your delivery customers are is extremely important to every pizzeria. Now you can upgrade from your old POS system to Point of Success and bring the information with you!

The following information can be converted for use in Point of Success:

Customer name
Street address
City, state and zip code
Telephone number

This data conversion service can also be used to import a customer database purchased from another source for use in Point of Success.

Data for conversion must be provided in Delimited ASCII format, which is also known as a .csv (Comma Separated Values) file. Standard price for this service is $99, but can vary with the amount of labor required. More information is available by calling (800) 752-3565.

Caller ID System Released
January 2, 2004

Point of Success Caller ID is a combination of hardware and software that work together to deliver caller ID information from your phone lines to your Point of Success order entry software. Incoming calls display on each order entry computer to identify the calling customer, speeding recording of customer information and order entry. Caller ID is an add-on product available exclusively for use with Point of Success restaurant POS software.

No Need to Enter Caller Information

It’s important to know who your customers are, but it takes time to enter complete customer information for every delivery order. With Point of Success Caller ID the customer telephone number, first and last name are entered automatically when setting up a new customer. Just enter the street address and customer zip code to complete setup for the customer. With Point of Success Caller ID, 60% of a residential customer’s information is entered automatically!

Analyze and Improve Telephone Service Levels

Caller ID makes it easier to serve customers more quickly, and the information provided by the system can make a real difference in a restaurant’s success. Included Caller ID reports, charts and graphs will help in all these important areas:

Quantify incoming calls by date and time
Count calls taken, customer hang-ups, and calls not answered
Analyze the time required to answer calls
Graph services changes over time

Point of Success Caller ID is available in four and eight line versions. See the Caller ID page for product details and the Prices page for purchasing details!

Indicates features available only in Point of Success Premium. See all the differences between Point of Success Standard and Point of Success Premium here.

Restaurant and Bar POS Software

Inborne Technology Corporation · U.S. and Canada (800) 752-3565 · International +1 (480) 497-4004