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Online Ordering Software for Your Restaurant
Online Ordering Has Never Been Easier or More Affordable!
Point of Success and BigHoller, a leader in online ordering, are now offering easy, affordable online ordering for your restaurant! Customers order from your BigHoller web menu, then the order is transmitted over the Internet to your restaurant and is brought into your Point of Success POS system.
Online orders work just like orders entered by your staff for production, tracking, delivery and business reporting. You’ve read the record-breaking online ordering sales announcements from major restaurant chains - Now you can use the same technology to help improve your business!
How Online Ordering Works
Customers order from your online menu. Each item on the menu can have ingredient options, preparation instructions and add-on items displayed for easy access. Customers can review every detail of the order to improve accuracy and customer service.
When the order is complete customers enter information required to identify, prepare and deliver the order. Payment can be required on the web site or you can permit customers to pay when the order is picked up or delivered.
Pizzeria menus can incorporate BigHoller's pizza builder. Just click and drag toppings from the topping list, then drop them on the left half, right half or in the center for the whole pizza. Crust, sauce and preparation instructions can also be selected in the pizza builder.
The Point of Success Order Monitor receives orders from BigHoller, holding them until the time you specify to begin preparation.
Online orders are specially color flagged to distinguish them from locally entered orders. Each online order follows the same production path as a local order from preparation to pick up or delivery.
Point of Success prep tickets and kitchen monitor clearly identify online orders.
What You Need for Online Ordering
Can Online Ordering Help Your Restaurant?
Here's what Point of Success Online Ordering users say:
"Before we launched, I had not received requests for online ordering by customers, did not see it as a demand item, and didn't know if we would do enough orders to justify the cost. I have yet to heavily advertise it as we've worked out some kinks and I want to make sure it's perfect before I advertise the snot out of it. The only way you would know we have online ordering is by the small link on our website. We are currently doing 3-5 orders per weekday, and 10-15 orders per weekend online, per store. The nice thing is that we don't have to take their call, mess with them on the phone, it just prints and we make it. The site works very well, and I have had customer upon customer comment on how easy it is to use. I've even had customers say they much prefer our online ordering site over Pizza Hut and Papa John's. I'm a very happy customer of online ordering, both Point of Success and Big Holler."
"I am very pleased with the simple customer order entry interface. We have set it up for credit card purchases only and everything works extremely well. All we have to do is have the food ready when they come to pick up which has been paid for already. This saves a bunch of time. Its a great system! Customers enjoy browsing through the menu and taking their time to enter their order. They can also look at their previous orders. I've seen customers placing orders after midnight (at their convenience) for pick up in the afternoon."
"66 online orders received for breakfast and lunch today! Answering those additional 66 phone calls had they not been online orders would have been tough."
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