Restaurant and Bar POS Software
Learn about Point of Success, stay informed and receive exclusive special offers!
Restaurant POS Hardware Secrets Revealed
The specialized computer hardware for point of sale systems is not as mysterious as you may think! The vast majority of point of sale hardware is standardized to work with current computers. Assembling a complete point of sale computer system is as easy as choosing what you want and plugging it in! Major POS software suppliers support current hardware, so you can easily switch software without the worry of hardware compatibility.
Should I choose a local Point of Success dealer, another supplier or purchase hardware through an Internet store?
One of the benefits of choosing Point of Success is the ability to use current POS hardware or to purchase a new system of your choice. We do not supply hardware, so you can use a local system vendor or Internet store for these components. Selecting a local Point of Success dealer is an even better idea! Point of Success dealers can handle all the hardware while ensuring compatibility with Point of Success.
Using a local computer and network vendor gives you these advantages:
Updated System Requirements for Version 3
Minimum display resolution for order entry workstations is 1024 X 768.
Supported operating systems:
Fingerprint login is supported under both 32 bit and 64 bit operating systems. Fingerprint login is not support with Remote Desktop Services connections.
Order Entry on Tablets and Other Mobile Devices
This feature is used by restaurant table service staff and for line busting in quick service restaurants.
Mobile devices use a Remote Desktop Protocol (RDP) client to access Point of Success on the server computer. Most every tablet device from any manufacturer has an available RDP client that is free or low cost. Search the App Store for your device for "RDP" and you'll find lots of free and paid options. Using Point of Success through Remote Desktop from mobile devices is fast and stable, with the additional benefit of easier printer configuration than with a traditional POS terminal.
Note: Point of Success connections through Remote Desktop Services use a computer license for each connection, just like with conventional POS computers.
It is recommended that a network technician who is proficient with Windows server operating systems and Remote Desktop handle the installation and configuration of this system.
Point of Success was developed with and tested on the Avery/Berkel Weightronix 6720 scale. This is the recommended and supported electronic scale for Point of Success.
Other scales that accept a "W" command (with a carriage return) for weighing then return the weight of the item will likely work with Point of Success but are not supported.
Operating System Selection
Point of Success is supported on the following Microsoft Windows operating systems:
32 Bit or 64 Bit?
32 bit operating systems are fully supported and recommended for the current version of Point of Success.
If you choose a 64 bit operating system you need to be aware of these limitations:
Maximum Number of Users
Windows operating systems have limits on the number of peer-to-peer network users that can connect to the data host computer. Following are the user limits for each listed operating system:
Maximum connections specified above include the data host computer.
A Windows Server operating system is required for more than 10 users.
Using the wrong operating system on the data host computer can cause unexpected workstation disconnections, database damage and data loss.
System Requirements and Hardware Recommendations
Point of Success uses common, inexpensive computer hardware and networking components. Any compatible system may be used if it meets these requirements:
Although Point of Success supports any type of POS receipt printer that uses a Windows printer driver, we recommend selection of one of the following printers to simplify set up of your system:
Customer receipt printers must be the same make and model on all workstations because only one customer receipt printing template is available for use on all customer receipt printers. Other POS printers in the system, like prep or delivery dispatch printers, can be a different make and/or model.
Point of Success works with any make or model of printer-connected cash drawer. Purchase a cash drawer designed to work with your POS printer. Depending upon the printer selected, one or two cash drawers may be used for each printer. See the Point of Success Knowledge Base and search for two cash drawers for more information.
Cash drawers connected directly to a computer with serial, parallel or USB ports are not supported.
Box Label Printers
Fingerprint sensors supported with Point of Success include these models:
The Point of Success kitchen monitor feature supports the following bump bar hardware:
A complete computer is required to use the kitchen monitor feature. Orders may be bumped from the kitchen monitor using a keyboard, mouse, touch screen or bump bar.
Pole Displays/Customer Displays
Point of Success supports pole displays/customer displays:
Magnetic Stripe Readers
Point of Success supports magnetic stripe readers for credit card processing and login with an employee card. The magnetic stripe reader (MSR) must be of the keyboard emulation type. HID (Human Interface Device) or OPOS type magnetic stripe readers will not work with Point of Success.
Point of Success works with the following Microsoft mapping software to produce maps, most efficient routing and driving directions:
The Point of Success Kitchen Monitor feature is part of the Order Entry program. No proprietary kitchen display hardware is required; this feature runs on a standard networked computer just as the Order Entry and Office Manager programs in Point of Success.
CentralPoint Central Office Reporting Email Requirements
CentralPoint Headquarters requires a standard POP3 email account to receive data transferred from Remote modules. Webmail is not supported for receiving financial or customer data transferred from Remote modules.
CentralPoint Remote requires access to a standard SMTP outbound email server for sending data to the Headquarters module and for emailing scheduled reports. Webmail is not supported for sending data or reports from the Remote module.
Receiving Emailed Reports - The CentralPoint Remote module can produce Point of Success reports and email them to any email address. These reports can be received and viewed with any email account, including webmail accounts. The receiving device must be able to view .pdf files to access the information.
Point of Success Online Ordering is designed for use with BigHoller online ordering service. More information is available at http://www.bigholler.com. Restaurants must establish and maintain an account with BigHoller to receive online orders.
To receive orders transmitted by BigHoller a restaurant must have an always-on Internet connection and access to a standard, dedicated POP3 email account to receive order transmissions.
A Discussion About Ports
A port is used to connect computers to peripheral (accessory) devices. It is very important to determine the POS peripherals that will be connected to each computer so you can plan your use of its ports. Here are the ports that you need to be aware of for your point of sale system:
A parallel port (also called a printer port) is used for connecting a printer to a computer. Parallel ports will normally have a picture of a printer next to it on the back of the computer. Parallel ports have a design limitation that requires a cable of no more than 9 to 12 feet. Use a parallel port to connect a printer to a computer that will sit beside the computer. Parallel printers are not normally appropriate for use as a remote printer in the kitchen.
A serial port (also called an RS-232 port) is used for several types of devices. Touch screens commonly have a serial connector to communicate screen touches to the computer. POS printers are available with serial connectors. Customer displays (also called pole displays) normally use serial ports. The Point of Success Caller ID box requires a serial port. Computers commonly come with only one serial port, so plan your use of serial devices carefully. A serial cable can be up to 150 feet in length when it is constructed with high-quality cable, making a serial printer appropriate for use as a remote kitchen printer.
A USB port (Universal Serial Bus) can be used for printers, touch screens, and any other type of peripheral that incorporates a USB connection. The maximum USB cable length is 5 meters (16.5 feet). Cable length can be extended through the use of a powered USB hub.
An Ethernet port is used to connect a computer or peripheral device to a network. POS printers are also available with Ethernet ports, making these printer models a good choice for a remote printer.
Reliability and Recovery
You can make your point of sale system more reliable and make recovery much faster with two inexpensive, simple steps:
Install an Uninterruptible Power Supply (also called a UPS or battery backup) for each computer, then connect computers, printers, displays and network equipment to the battery-protected outlets. A UPS protects against damage caused by power fluctuations and power failures.
Copy backup data onto removable media or use an online backup service every day. When you have a data backup you can quickly restore good data to fix database damage or replace a failed database server computer by moving the database to another computer on your network.
Additionally, using a RAID hard disc system that provides storage redundancy on the database server computer can prevent a full hard drive failure, giving you time to fix a drive problem.
Workstation Computer (order entry and cashier)
Database Server Computer
Point of Success uses a client/server database for managing and protecting data. Operating system, processor and memory specifications are similar to the Office Manager computer. The computer running the database software must be on at all times when Point of Success is used. The database server computer can be up day and night or started before using Point of Success. It is best to run the database software on a separate server computer, but the database software can also be loaded on the managerís workstation or other computer on the network. Database software is not required for single-computer operation. Remember to include a UPS for power protection.
Restaurant and Bar POS Software
Copyright © 2003-2013 Inborne Technology Corporation. All Rights
Inborne Technology Corporation ∑ U.S. and Canada (800) 752-3565 ∑ International +1 (480) 497-4004