Prep ticket will not print or is missing items
A product must have a prep location assigned to print on a prep ticket (except a Prep All In One Ticket).. Assign a prep location in the Point of Success Office Manager program. From the main menu select Products. Edit the products that should print on prep tickets by defining a prep location. The prep location is the prep ticket printer that is assigned to print the product.
HINT: A column displaying the prep location assigned for each product can be added to the PRODUCT LIST window. Go to: Office Manager>Products. Choose CUSTOMIZE VIEW from the left hand navigation bar and add PREP LOCATION to the selected fields. Locate the product that isn’t printing and determine if the proper prep location is assigned to the product.