Knowledge Base
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Knowledge Base
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General or Uncategorized
- Can I Close a Till or Bank When There Are Pre-authorized Credit Card Transactions
- Can't pay an order / Cannot finalize an order
- Customize Office Manager list views
- Data backup and restore
- Employee Scheduler's Performance Has Slowed Down
- How to get back to a previous level in the ordering menu
- How To Open A Till or Bank
- How to process a Void and a Refund using POSPay Show all articles ( 13 )
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Networking and Database Server
- Arsenal Database - DBISAM Error Codes
- Arsenal Database DBISAM Engine Error Documentation
- Database server TCP/UDP ports
- Error 11280
- Errors 11276, 11282 and 11283
- How To Copy A Menu From One Database Server To Another Database Server
- How to Perform a Database Repair
- Moving Point of Success to a New Computer Show all articles ( 4 )
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Printer Drivers
- Epson TM-T88III, TM-T88IV and TM-T88V printer driver selection and driver setup
- Epson TM-U220 and TM-U230 printer driver selection and setup
- Ithaca iTherm 280 printer driver selection and setup
- Ithaca POSJet 1000 and KITCHENJet 1000 printer driver selection and setup
- Samsung/Bixolon SRP-275 Drivers Including COM4USB and COM4Ethernet Installers Version3.2.2Ea
- Star SP200 printer driver selection and setup
- Star SP500 printer (with cutter) driver selection and printer driver setup
- Star TSP600 printer driver selection and printer driver setup Show all articles ( 2 )
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Printing
- Adapting a ticket for an unsupported POS ticket printer and correcting slow ticket printing
- Adjusting the left margin on a ticket
- Cash drawer won't open even though receipt printing works
- Configuring Ethernet receipt printers
- How to omit prices from prep tickets
- Prep ticket will not print or is missing items
- Printer does not print entire ticket
- Printer unexpectedly prints a large volume of tickets (sometimes every order in the system) Show all articles ( 6 )
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System Requirements and Performance
Tips, Tricks and FAQs
- Do Not Leave Pending Credit Card Transactions Overnight
- How Do I Build A Menu - Where Are The Menu Training Videos?
- How to Add or Replace a Workstation
- How to Change the Expeditor Monitor Sort Order
- How To Handle Large Catering Orders That Require A Partial Payment
- How To Move The Database Server To A New Computer
- How To Open A Till
- How To Share Printers Show all articles ( 12 )