Will Point of Success Work With iPads, Tablets or Other Wireless Devices

Point of Success software can be used on tablets and other wireless devices by using Remote Desktop Services from Microsoft. Taking a payment with a wireless device or tablet is not supported.

Remote Desktop Services
Remote Desktop Services requires “Windows Server 2008 R2” or higher.  Remote Desktop Services “is one of the components of Microsoft Windows that allows a user to take control of a remote computer or virtual machine over a network connection.”  To use Point of Success with multiple tablets would require Remote Desktop Service running on a Windows Server (2008 R2 or higher) with other components (Remote Desktop Session Host, Remote Desktop Virtualization Host, etc.).  Each tablet would use Microsoft’s Remote Desktop Client software to connect to a “virtual computer” running on the server.  Set up of this type of network would require an IT professional and is not a service provided by Inborne Technology, the makers of Point of Success.  Other wireless non-Microsoft products (such as an iPad) will work with Remote Desktop Services provided a suitable Remote Desktop Client Application can be found.

Microsoft Tablets and Other Wireless Devices
Point of Success does not officially support the use of wireless devices (other than through the use of Remote Desktop Services) for the following reasons:

• Wireless signals are slower and less reliable-performance for the wireless station may be considerably reduced.
• Wireless devices can be moved “out of range” causing a failure to connect to the database server. Depending on how long the wireless device has been out of range, restarting Point of Success may be the only answer once the connection has been lost.
• Some routers will separate wired and wireless devices not allowing them to contact or “see” one another.

Users that attempt to use wireless devices to run Point of Success without the benefit of Remote Desktop Services do so at their own risk.